There are some special items that have a time limit. If this item is not purchased within the time limit, the offer will disappear from your account. No need to think any longer if you get a special promo item, just buy it and enjoy the prize.
We also explain the problems that often occur:
Q. How come I bought it but the item didn't arrive?
A. If you have purchased it but the item has not arrived and you have logged in and checked many times, then you can contact us via the ticket report so we can help you check it.
Q. I've already purchased an incoming item, then when I checked there was another offer, so I bought it, but how come the second purchase didn't arrive?
A. Normally, once this special item has been purchased, the offer will automatically disappear from your account, but if it turns out it's still there and you buy it again and in the end the second purchase doesn't arrive, then contact us immediately so we can help you check it.
Q. What is needed to report to the ticket report?
A. The data is already listed in the ticket report creation form. Make sure the data is complete so we can check it as soon as possible
Need further help? Click below links for
SG: https://www.garena.sg/support
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